MATERI TAKING AND LEAVING SIMPLE TELEPHONE MESSAGE DAN CONTOH DIALOG

TALKING ON THE PHONE

(FORMAL SITUATION)

Halo everybody...
Long time no see. Setelah cukup lama tidak ada update materi, kali ini blog englishzamannow punya materi lagi tentang bagaimana berbicara lewat telepon terutama dalam situasi formal.
Well, untuk saat ini memang banyak berkembang gadget-gadget canggih yang bisa mengakses informasi dimanapun kalian berada. One activity that you can do is talking on the phone.
Biasanya orang berbicara lewat telepon hanya sekedar bertegur sapa ataupun menanyakan kabar dan bahkan untuk situasi genting yang membutuhkan jawaban dengan cepat.
Therefore, materi ini bisa kalian gunakan untuk aktifitas Talking on the phone. In this chance, formal conversation on the phone akan menjadi poin inti dari materi kali ini, because it will be needed when you get a job as customer service or other related jobs.

Ok, gak usah lama-lama langsung aja ke materi guys.

Expressions:

§ Hello

§ Is this SMK Al Falah?

§ Is this Mr. Andrew?

§ Who’s speaking?

§ May I help you?

§ What can I do for you?

Responses

§ Hello

§ Yes it is

§ Yes I am

§ This is Adam

§ Yes, I want to speak with Mrs. Angel

§ I want to complain about my television which I bought last week

Dialogue

1. Teddy complains about his hand phone

Customer Service: Hello good morning. This is gudang cellular. May I help you?

Teddy: Hello. I want to ask something.

Customer Service: Sure, who’s speaking?

Teddy: I am Teddy, Teddy Lawson.

Customer Service: Ok. What can I do for you sir

Teddy: I’d like to complain about the phone that I bought last week. It can’t make a phone call.

Customer Service: Alright sir, you can come to our store soon to claim the guarantee.

Teddy: Ok I will come to the store tomorrow.

Customer Service: Sure. Is there anything else sir?

Teddy: No thanks.

Customer Service: You are welcome. We will be waiting for you.

2. Tom is looking for Mr. Awaludin

Tom: Hello. Is this Mr. Awaludin’s office?

Secretary: Yes it is. What can I do for you?

Tom: I want to speak with Mr. Awaludin please.

Secretary: Oh sorry sir. He is not in. Will you leave a message?

Tom: Ok. No thanks. I will call this office later.

Secretary: Alright sir.

That's all the material about Talking on the Phone, Mudah-mudahan bisa memberi good benefit for you all.
Thanks for reading the material about Talking on the Phone.
See you on the next material guys.

Best Regards,

Admin

Mr.T